Urgent Medical Dispatcher: Coordinate EMS & Deliver Help

County Emergency Communications; Lead (SD); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Lead, SD is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident data, set response priorities, and coordinate EMS resources with agency-approved protocols. Dispatchers may provide pre-arrival instructions as trained, under supervision.

Typical duties include receiving ill or injured calls, confirming locations, asking required questions, determining priority, coordinating ambulance assets, relaying hazards,

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Lead, SD is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident data, set response priorities, and coordinate EMS resources with agency-approved protocols. Dispatchers may provide pre-arrival instructions as trained, under supervision.

Typical duties include receiving ill or injured calls, confirming locations, asking required questions, determining priority, coordinating ambulance assets, relaying hazards,