Emergency Medical Dispatcher: 24/7 Critical Response

911 Emergency Communications; Lane (SD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

911 Emergency Communications in Lane, SD, is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations and contact details, and coordinate ambulance resources. Dispatchers must follow approved protocols and maintain patient privacy.

Training and qualifications may include CPR and EMS certifications depending on the vacancy. Typical duties include prioritizing incidents, providing caller instructions, and documenting calls for quality reviews.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Lane, SD, is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations and contact details, and coordinate ambulance resources. Dispatchers must follow approved protocols and maintain patient privacy.

Training and qualifications may include CPR and EMS certifications depending on the vacancy. Typical duties include prioritizing incidents, providing caller instructions, and documenting calls for quality reviews.