Emergency Medical Dispatcher – 24/7 EMS Communications

County Emergency Communications; Wadsworth (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers in Wadsworth, IL. The role involves handling high-pressure emergency calls, gathering critical patient data, and coordinating EMS response under established protocols.

Employees may work overnight shifts and weekends, with overtime and continuous operation. Training and certification requirements vary by vacancy and agency oversight, with CPR/EMD credentials often required.

Qualifications

• High school diploma or equivalent required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification is preferred or may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Calm under pressure

Multi-tasking

Education

High School Diploma or equivalent

Job description

County Emergency Communications seeks Emergency Medical Dispatchers in Wadsworth, IL. The role involves handling high-pressure emergency calls, gathering critical patient data, and coordinating EMS response under established protocols.

Employees may work overnight shifts and weekends, with overtime and continuous operation. Training and certification requirements vary by vacancy and agency oversight, with CPR/EMD credentials often required.