Emergency Medical Dispatcher — 24/7 Critical Dispatch

911 Emergency Communications; Hawaii; On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Lanai City, HI, seeks a skilled dispatcher to professionally manage medical emergency calls, verify locations, and coordinate rapid ambulance responses. The role requires strong communication and data-entry accuracy, with potential overnight shifts, weekends, and overtime as needed.

Background checks and certifications may be required by the hiring agency. Ideal candidates hold a high school diploma and CPR certification; Emergency Medical Dispatcher (EMD)

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; refer to vacancy.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority using dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Emergency dispatch

Communication skills

Multitasking

Accurate data entry

Education

High school diploma

EMD certification (preferred)

Tools

Dispatch software

Job description

911 Emergency Communications in Lanai City, HI, seeks a skilled dispatcher to professionally manage medical emergency calls, verify locations, and coordinate rapid ambulance responses. The role requires strong communication and data-entry accuracy, with potential overnight shifts, weekends, and overtime as needed.

Background checks and certifications may be required by the hiring agency. Ideal candidates hold a high school diploma and CPR certification; Emergency Medical Dispatcher (EMD)