Emergency Medical Dispatcher: Life-Saving Communications Pro

Emergency Telecommunicator Services; Hawaii; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Papaaloa, HI is seeking Emergency Medical Dispatchers to support urgent medical requests. You will gather patient and incident data, confirm locations, and establish response priorities to coordinate emergency resources efficiently.

The role may require extended console work, adherence to medical dispatch protocols, and CPR certification. Training opportunities and on-call scheduling may apply depending on the vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Applicants may be recruited for sponsored training or require Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Papaaloa, HI is seeking Emergency Medical Dispatchers to support urgent medical requests. You will gather patient and incident data, confirm locations, and establish response priorities to coordinate emergency resources efficiently.

The role may require extended console work, adherence to medical dispatch protocols, and CPR certification. Training opportunities and on-call scheduling may apply depending on the vacancy.