Emergency Medical Dispatcher 24/7 EMS Communications

Emergency Telecommunicator Services; Waipahu (HI); On-site; USD 45,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services invites applications for Emergency Medical Dispatcher opportunities in Kunia, HI. This role involves handling urgent medical calls, confirming locations, and coordinating ambulance response using approved dispatch protocols.

Training and certification requirements vary by agency, with CPR and possible additional coursework commonly required. The position may require overnight shifts, weekends, or rotating schedules, and may include overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services invites applications for Emergency Medical Dispatcher opportunities in Kunia, HI. This role involves handling urgent medical calls, confirming locations, and coordinating ambulance response using approved dispatch protocols.

Training and certification requirements vary by agency, with CPR and possible additional coursework commonly required. The position may require overnight shifts, weekends, or rotating schedules, and may include overtime.