Emergency Medical Dispatcher | Critical Care Coordination

Emergency Telecommunicator Services; Kaumakani (HI); On-site; USD 48,000 - 64,000; Full time

Job summary

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers for opportunities in Makaweli, Hawaii. You will handle urgent medical calls, gather vital information, and coordinate EMS resources under established protocols.

Responsibilities include confirming locations, extracting critical details, prioritizing responses, and delivering pre-arrival instructions as trained. The role may require overnight shifts, weekends, holidays, and overtime, with strict compliance to

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required; EMT credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call triage

Emergency communication

Data entry

Education

High school diploma or equivalent

Tools

Emergency dispatch system

Job description

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers for opportunities in Makaweli, Hawaii. You will handle urgent medical calls, gather vital information, and coordinate EMS resources under established protocols.

Responsibilities include confirming locations, extracting critical details, prioritizing responses, and delivering pre-arrival instructions as trained. The role may require overnight shifts, weekends, holidays, and overtime, with strict compliance to