Emergency Medical Dispatcher — 24/7 Critical Dispatch

County Emergency Communications; Bridgeport (CA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Bridgeport, CA seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate resources. You will gather incident details, confirm locations, set response priorities, and provide protocol-based guidance until responders arrive.

Requirements include a high school diploma or equivalent; EMT/paramedic not universally required, but CPR and EMD certification may be required. Overtime, night shifts, weekends, and rotating schedules may apply.

Qualifications

• High school diploma or equivalent required.
• Current Emergency Medical Dispatcher certification may be required.
• CPR certification may be required; consult vacancy for details.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication

Decision making

Multitasking

Stress management

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Bridgeport, CA seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate resources. You will gather incident details, confirm locations, set response priorities, and provide protocol-based guidance until responders arrive.

Requirements include a high school diploma or equivalent; EMT/paramedic not universally required, but CPR and EMD certification may be required. Overtime, night shifts, weekends, and rotating schedules may apply.