Emergency Medical Dispatcher - 24/7 Critical Communications

911 Emergency Communications; Wilder (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Wilder, TN seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate response resources. You will gather patient and incident information, verify locations, and follow approved dispatch protocols to guide responders on scene.

Responsibilities include maintaining communications, applying protocol-based instructions, and ensuring data accuracy. Prior training and CPR certification may be required; EMT credentials vary by vacancy.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; refer to vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Communication

Multitasking

Education

High school diploma

CPR certification

EMT/paramedic credentials

Job description

911 Emergency Communications in Wilder, TN seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate response resources. You will gather patient and incident information, verify locations, and follow approved dispatch protocols to guide responders on scene.

Responsibilities include maintaining communications, applying protocol-based instructions, and ensuring data accuracy. Prior training and CPR certification may be required; EMT credentials vary by vacancy.