Emergency Medical Dispatcher — 24/7 Critical Care Dispatch

911 Emergency Communications; Crawford (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Job summary

911 Emergency Communications seeks Emergency Medical Dispatchers to support Crawford, TN. Dispatchers gather patient and incident data, set response priorities, and coordinate EMS resources using an agency-approved system.

Depending on training and assignment, they may provide approved instructions before responders arrive, following medical dispatch protocols and oversight requirements.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification may be required and additional coursework may be needed.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or equivalent

EMD Certification

CPR Certification

Job description

911 Emergency Communications seeks Emergency Medical Dispatchers to support Crawford, TN. Dispatchers gather patient and incident data, set response priorities, and coordinate EMS resources using an agency-approved system.

Depending on training and assignment, they may provide approved instructions before responders arrive, following medical dispatch protocols and oversight requirements.