Emergency Medical Dispatcher — 24/7 Critical Communications

911 Emergency Communications; Pinehurst (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Pinehurst, TX seeks an Emergency Medical Dispatcher to handle calls, confirm patient locations, and determine dispatch priority. You will operate a console with headset, relay critical information to responders, and coordinate ambulance resources as needed.

Requirements often include a high school diploma and EMS Dispatcher certification; shift work may include overnights, weekends, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Pinehurst, TX seeks an Emergency Medical Dispatcher to handle calls, confirm patient locations, and determine dispatch priority. You will operate a console with headset, relay critical information to responders, and coordinate ambulance resources as needed.

Requirements often include a high school diploma and EMS Dispatcher certification; shift work may include overnights, weekends, and overtime.