Emergency Medical Dispatcher — 24/7 Critical Call Center

Emergency Telecommunicator Services; Pine Grove (CO); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Pine, CO. You will receive emergency calls, verify patient location, determine priority, and coordinate ambulance resources using approved protocols.

Requirements include a high school diploma or equivalent; CPR and EMD certifications may be required. Training and certification support may be offered by the employer, with varying shifts and overtime as needed.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required; verify vacancy details.
• CPR certification may be requested; employer may require additional coursework.

Responsibilities

• Receive calls involving illness, injury, and other emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using dispatch system.
• Dispatch or coordinate ambulance resources as needed.
• Provide protocol-based instructions within current qualifications.
• Relay information to responders and document call processing.

Skills

Communication skills

Call handling

Multitasking

Attention to detail

Education

High school diploma or equivalent

EMD certification

Tools

Emergency dispatch system

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Pine, CO. You will receive emergency calls, verify patient location, determine priority, and coordinate ambulance resources using approved protocols.

Requirements include a high school diploma or equivalent; CPR and EMD certifications may be required. Training and certification support may be offered by the employer, with varying shifts and overtime as needed.