Emergency Medical Dispatcher — 24/7 Impact & Training Support

County Emergency Communications; Pineville (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

County Emergency Communications seeks skilled Emergency Medical Dispatchers in Pineville, LA to handle urgent medical calls and coordinate ambulance resources. You will confirm locations and details, ask protocol questions, and determine response priorities using approved protocols.

Prior CPR certification is often required; EMT or paramedic credentials are not universal requirements. Strong communication and multitasking abilities are essential for this role within a continuous operations

Qualifications

• High school diploma or equivalent required; CPR certification often required.
• Good communication and listening skills essential for caller assessment and priority setting.
• Ability to manage multiple calls and information streams simultaneously, under pressure.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm caller location, callback number, and access details.
• Ask approved questions about patient condition and determine response priority.
• Dispatch or coordinate ambulance resources as assigned and within protocols.
• Relay patient data and scene hazards to responding personnel.

Skills

Active listening

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Emergency dispatch software

Job description

County Emergency Communications seeks skilled Emergency Medical Dispatchers in Pineville, LA to handle urgent medical calls and coordinate ambulance resources. You will confirm locations and details, ask protocol questions, and determine response priorities using approved protocols.

Prior CPR certification is often required; EMT or paramedic credentials are not universal requirements. Strong communication and multitasking abilities are essential for this role within a continuous operations