Emergency Medical Dispatcher: 24/7 Critical Communications

911 Emergency Communications; Luxor (PA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Luxor, PA is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources. Training and certification requirements vary by vacancy, with CPR and continued education often preferred.

Positions may involve overnight shifts and overtime in a continuous emergency communications environment. Applicants should be prepared for background checks and compliance with medical dispatch protocols.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Luxor, PA is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources. Training and certification requirements vary by vacancy, with CPR and continued education often preferred.

Positions may involve overnight shifts and overtime in a continuous emergency communications environment. Applicants should be prepared for background checks and compliance with medical dispatch protocols.