Emergency Medical Dispatcher - 24/7 Critical Care Dispatch

911 Emergency Communications; Zillah (WA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers in Zillah, WA. Dispatchers gather patient and incident details, establish response priorities, and support coordination of emergency medical resources using approved systems.

Responsibilities include handling illness/injury calls, confirming locations and details, and providing protocol-based instructions while coordinating ambulance resources as needed.

Qualifications

• High school diploma or equivalent required; EMT/paramedic not universally required.
• EMD certification or sponsorship possible; follow vacancy qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call taking

Clear communication

Multitasking

Data entry

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Tools

EMD software

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers in Zillah, WA. Dispatchers gather patient and incident details, establish response priorities, and support coordination of emergency medical resources using approved systems.

Responsibilities include handling illness/injury calls, confirming locations and details, and providing protocol-based instructions while coordinating ambulance resources as needed.