Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; Underwood (WA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Underwood, WA seeks Emergency Medical Dispatchers to assist people in urgent medical situations by gathering patient data, establishing priorities, and coordinating EMS resources.

Dispatchers may provide protocol-based guidance, work overnight or on rotating schedules, and participate in quality-review activities. Training and CPR certifications are commonly required, with ongoing opportunities for professional development.

Qualifications

• High school diploma or equivalent; EMS certification may be required.
• Experience or training in emergency medical dispatch protocols.
• CPR certification may be required; consult vacancy for exact requirements.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority using the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.

Skills

Communication

Data entry

Multitasking

Active listening

Phone etiquette

Education

High school diploma or equivalent

EMS dispatcher certification (preferred)

Job description

911 Emergency Communications in Underwood, WA seeks Emergency Medical Dispatchers to assist people in urgent medical situations by gathering patient data, establishing priorities, and coordinating EMS resources.

Dispatchers may provide protocol-based guidance, work overnight or on rotating schedules, and participate in quality-review activities. Training and CPR certifications are commonly required, with ongoing opportunities for professional development.