Emergency Medical Dispatcher - 24/7 Critical Call Center

County Emergency Communications; Union Gap (WA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education support

Certification support

Shift premiums

Job summary

County Emergency Communications in Union Gap, WA is seeking Emergency Medical Dispatchers to join our team. You will handle critical calls, gather patient data, and coordinate EMS resources according to protocols.

Applicants should have a high school diploma, CPR certification, and EMS dispatcher credentials where required. Training and onboarding are provided to qualified candidates, with shift work including nights, weekends, and holidays.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications in Union Gap, WA is seeking Emergency Medical Dispatchers to join our team. You will handle critical calls, gather patient data, and coordinate EMS resources according to protocols.

Applicants should have a high school diploma, CPR certification, and EMS dispatcher credentials where required. Training and onboarding are provided to qualified candidates, with shift work including nights, weekends, and holidays.