Emergency Medical Dispatcher - 24/7 Critical Dispatch

Emergency Telecommunicator Services; Enumclaw (WA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee‑assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Enumclaw, WA, seeks qualified Emergency Medical Dispatcher professionals. You will handle urgent medical calls, verify locations, and coordinate ambulance resources using approved protocols.

The role may involve overnight shifts, weekends, and overtime depending on assignment. The position emphasizes adherence to medical dispatch protocols, CPR certification, and continuous quality review, with sponsored training where applicable.

Qualifications

• High school diploma or equivalent required; EMT/paramedic credentials not universal.
• CPR certification may be required; employer-sponsored training may be available.
• Background checks and employment assessments required; adherence to protocols.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call taking

Communication skills

Calm under pressure

Attention to detail

Medical dispatch knowledge

CPR certification

Education

High school diploma

Emergency Medical Dispatcher certification

Tools

EMS dispatch software

Job description

Emergency Telecommunicator Services in Enumclaw, WA, seeks qualified Emergency Medical Dispatcher professionals. You will handle urgent medical calls, verify locations, and coordinate ambulance resources using approved protocols.

The role may involve overnight shifts, weekends, and overtime depending on assignment. The position emphasizes adherence to medical dispatch protocols, CPR certification, and continuous quality review, with sponsored training where applicable.