Emergency Medical Dispatcher — 24/7 Critical Care Dispatch

911 Emergency Communications; Lovington (IL); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Lovington, IL seeks an Emergency Medical Dispatcher to support urgent medical responses. You will gather patient and incident details, establish priorities, and coordinate resources according to approved protocols.

Responsibilities include caller assessment, providing pre-arrival instructions, and relaying critical information to responders. A high school diploma and dispatcher certification are commonly required; CPR may be needed.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification may be required.
• CPR certification may be required.
• Background screening and assessments are mandatory.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Lovington, IL seeks an Emergency Medical Dispatcher to support urgent medical responses. You will gather patient and incident details, establish priorities, and coordinate resources according to approved protocols.

Responsibilities include caller assessment, providing pre-arrival instructions, and relaying critical information to responders. A high school diploma and dispatcher certification are commonly required; CPR may be needed.