Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; Loami (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Job summary

911 Emergency Communications in Loami, IL seeks Emergency Medical Dispatchers to support urgent medical assistance. Responsibilities include receiving calls, confirming location and details, and coordinating EMS resources in accordance with approved protocols.

Training may lead to certification requirements; duties may involve overnight shifts, weekends, holidays, and overtime as assigned, with emphasis on accuracy, calm communication, and rapid decision-making under pressure.

Qualifications

• High school diploma or GED commonly required.
• EMD certification may be required depending on vacancy.
• CPR certification often required or recommended.

Responsibilities

• Receive calls involving illness, injury and emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Calmness under pressure

Multitasking

Education

High school diploma / GED

EMD certification (preferred)

Tools

EMD protocol system

Job description

911 Emergency Communications in Loami, IL seeks Emergency Medical Dispatchers to support urgent medical assistance. Responsibilities include receiving calls, confirming location and details, and coordinating EMS resources in accordance with approved protocols.

Training may lead to certification requirements; duties may involve overnight shifts, weekends, holidays, and overtime as assigned, with emphasis on accuracy, calm communication, and rapid decision-making under pressure.