Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; Lincoln (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Logan, Illinois, seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate ambulance response. The role emphasizes accurate data collection, protocol-based guidance, and rapid priority-setting under medical oversight.

Applicants should have a high school diploma, CPR certification, and be prepared for training; EMT/paramedic credentials are not universally required. The job supports continuous operations with varied shifts.

Qualifications

• High school diploma or equivalent required or common for eligibility.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through approved medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Logan, Illinois, seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate ambulance response. The role emphasizes accurate data collection, protocol-based guidance, and rapid priority-setting under medical oversight.

Applicants should have a high school diploma, CPR certification, and be prepared for training; EMT/paramedic credentials are not universally required. The job supports continuous operations with varied shifts.