Emergency Medical Dispatcher: 24/7 Critical Dispatch

County Emergency Communications; Goodsprings (AL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Goodsprings, AL, is seeking Emergency Medical Dispatchers to support urgent medical calls. This role involves gathering patient details, establishing response priorities, and coordinating EMS resources according to approved protocols.

Extensive shifts, possible overtime, and ongoing training are part of the job. Responsibilities include handling calls, verifying locations, asking essential questions, and providing step-by-step instructions while maintaining

Qualifications

• High school diploma or recognized equivalent is commonly required.
• EM Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Emergency communication

Protocol-based instruction

Multitasking

Coordination

Education

High school diploma or GED

EM Dispatcher certification

Job description

County Emergency Communications in Goodsprings, AL, is seeking Emergency Medical Dispatchers to support urgent medical calls. This role involves gathering patient details, establishing response priorities, and coordinating EMS resources according to approved protocols.

Extensive shifts, possible overtime, and ongoing training are part of the job. Responsibilities include handling calls, verifying locations, asking essential questions, and providing step-by-step instructions while maintaining