Emergency Medical Dispatcher 24/7 Critical Communications

County Emergency Communications; Doran (VA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Doran, VA seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources. The role emphasizes protocol adherence, rapid decision-making, and accurate data entry within an agency-approved system.

Applicants should have a high school diploma and may need CPR certification. Training and certification requirements vary by hiring agency and vacancy; overtime and night shifts are common in this field.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universally required; verify vacancy details.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Calm under pressure

Data entry

Education

High school diploma or equivalent

EMD certification preferred

Tools

Emergency dispatch system

Job description

County Emergency Communications in Doran, VA seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources. The role emphasizes protocol adherence, rapid decision-making, and accurate data entry within an agency-approved system.

Applicants should have a high school diploma and may need CPR certification. Training and certification requirements vary by hiring agency and vacancy; overtime and night shifts are common in this field.