Emergency Medical Dispatcher — 24/7 Call Center Triage Pro

County Emergency Communications; Conifer (CO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Conifer, CO, seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, prioritize responses, and coordinate EMS resources. The role emphasizes protocol-based instructions and accurate documentation while adhering to medical dispatch oversight.

Required qualifications include a high school diploma or equivalent, CPR certification, and Emergency Medical Dispatcher certification.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Conifer, CO, seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, prioritize responses, and coordinate EMS resources. The role emphasizes protocol-based instructions and accurate documentation while adhering to medical dispatch oversight.

Required qualifications include a high school diploma or equivalent, CPR certification, and Emergency Medical Dispatcher certification.