Emergency Medical Dispatcher — 24/7 Critical Call Center

911 Emergency Communications; Hillrose (CO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Hillrose, Colorado seeks an Emergency Medical Dispatcher to handle urgent calls, gather information, and coordinate response teams. This role requires following approved medical dispatch protocols and maintaining documentation, with opportunities for training sponsorship where applicable.

Applicants should possess high school diploma or equivalent and CPR certification; EMT/paramedic credentials vary by vacancy.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification before appointment or sponsorship.
• CPR certification may be required; EMT/paramedic credentials vary by vacancy.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call taking

Active listening

Calm under pressure

Data entry

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Hillrose, Colorado seeks an Emergency Medical Dispatcher to handle urgent calls, gather information, and coordinate response teams. This role requires following approved medical dispatch protocols and maintaining documentation, with opportunities for training sponsorship where applicable.

Applicants should possess high school diploma or equivalent and CPR certification; EMT/paramedic credentials vary by vacancy.