Emergency Medical Dispatcher — 24/7 Critical-Call Center

County Emergency Communications; Augusta (IL); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Résumé du poste

County Emergency Communications in Augusta, IL seeks experienced Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident details, establish priorities, and coordinate EMS resources, following approved protocols and oversight requirements.

Role may require overnight or weekend shifts and adherence to strict medical dispatch protocols, CPR certification, and sponsored training where applicable. Training and advancement opportunities are available.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• EMD certification or sponsor training may be required before appointment.
• CPR certification may be required.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay information to responding personnel.
• Document call processing and participate in quality-review activities.

Connaissances

EMD knowledge

Communication skills

Data entry

Call triage

Formation

High school diploma

EMD certification

Outils

None

Description du poste

County Emergency Communications in Augusta, IL seeks experienced Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident details, establish priorities, and coordinate EMS resources, following approved protocols and oversight requirements.

Role may require overnight or weekend shifts and adherence to strict medical dispatch protocols, CPR certification, and sponsored training where applicable. Training and advancement opportunities are available.