Emergency Medical Dispatcher — Life-Saving Communications Pro

911 Emergency Communications; Augusta (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Augusta, OH is seeking Emergency Medical Dispatchers to join a team that handles urgent medical calls, gathers essential information, and coordinates resources to prioritize responses.

You will follow approved protocols, may need CPR and other training, and could work overnight or weekends depending on the agency. This role emphasizes accuracy, calm communication, and rapid decision-making.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Augusta, OH is seeking Emergency Medical Dispatchers to join a team that handles urgent medical calls, gathers essential information, and coordinates resources to prioritize responses.

You will follow approved protocols, may need CPR and other training, and could work overnight or weekends depending on the agency. This role emphasizes accuracy, calm communication, and rapid decision-making.