Emergency Medical Dispatcher - 24/7 Crisis Response

County Emergency Communications; Ferndale (WA); Presencial; USD 52.000 - 76.000; Jornada completa

Descripción de la vacante

County Emergency Communications is seeking an Emergency Medical Dispatcher in Ferndale, WA. This role involves handling urgent medical calls, verifying locations and details, and assigning appropriate responders using approved dispatch protocols.

Dispatchers may work overnight shifts, weekends, holidays, or rotating schedules, with overtime as required. A high school diploma or equivalent is commonly required, and CPR/EMD certifications may be needed depending on the vacancy.

Formación

• High school diploma or GED required.
• EMD certification may be required depending on vacancy.
• Experience in emergency communications is advantageous.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay information and hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conocimientos

Calm under pressure

Effective communication

Multitasking

Teamwork

Educación

High school diploma or GED

EMD certification (not universal)

Herramientas

Dispatch software

GPS/tracking systems

Descripción del empleo

County Emergency Communications is seeking an Emergency Medical Dispatcher in Ferndale, WA. This role involves handling urgent medical calls, verifying locations and details, and assigning appropriate responders using approved dispatch protocols.

Dispatchers may work overnight shifts, weekends, holidays, or rotating schedules, with overtime as required. A high school diploma or equivalent is commonly required, and CPR/EMD certifications may be needed depending on the vacancy.