Emergency Medical Dispatcher - 24/7 Critical Call Center Role

County Emergency Communications; Dent (MN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers in Dent, MN. This role involves receiving and triaging emergency calls, confirming locations and access details, and facilitating ambulance dispatch in coordination with medical dispatch protocols.

The position may require CPR certification and compliance with agency protocols; training may be provided and overtime may be required depending on assignments.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers in Dent, MN. This role involves receiving and triaging emergency calls, confirming locations and access details, and facilitating ambulance dispatch in coordination with medical dispatch protocols.

The position may require CPR certification and compliance with agency protocols; training may be provided and overtime may be required depending on assignments.