Emergency Medical Dispatcher - 24/7 Crisis Call Center Role

Emergency Telecommunicator Services; Buffalo (WV); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Buffalo, WV. You will receive medical calls, verify locations, and coordinate EMS responses under established protocols.

A high school diploma or equivalent is required; EMS dispatcher certification is preferred before appointment. The role may require overtime and shift work in a continuous operations environment.

Qualifications

• High school diploma or recognized equivalent.
• Emergency Medical Dispatcher certification before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Buffalo, WV. You will receive medical calls, verify locations, and coordinate EMS responses under established protocols.

A high school diploma or equivalent is required; EMS dispatcher certification is preferred before appointment. The role may require overtime and shift work in a continuous operations environment.