Emergency Medical Dispatcher — 24/7 Console & Dispatch

911 Emergency Communications; Maxatawny Township (PA); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Maxatawny, PA seeks experienced Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and assign EMS resources. The role involves providing protocol-based guidance, relaying critical information to responders, and documenting call processing for quality reviews.

Applicants should have a high school diploma and may need EMS dispatcher certification and CPR credentials. Training sponsorship and varying appointment terms may apply.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Employer may recruit for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification may be required; EMT/paramedic credentials are not universal; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or GED

Emergency Medical Dispatcher Certification

CPR Certification

Job description

911 Emergency Communications in Maxatawny, PA seeks experienced Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and assign EMS resources. The role involves providing protocol-based guidance, relaying critical information to responders, and documenting call processing for quality reviews.

Applicants should have a high school diploma and may need EMS dispatcher certification and CPR credentials. Training sponsorship and varying appointment terms may apply.