Emergency Medical Dispatcher - 24/7 Urgent Call Center

911 Emergency Communications; Balm (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Balm, FL is seeking Emergency Medical Dispatchers to support urgent medical calls and coordinate ambulance resources. The role requires following approved dispatch protocols, confirming locations, and providing life-saving instructions.

Applicants typically hold a high school diploma and may need CPR certification. EMT or paramedic credentials are not universally required, and posting details may vary by agency.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

EMT or paramedic credentials (not universal)

Job description

911 Emergency Communications in Balm, FL is seeking Emergency Medical Dispatchers to support urgent medical calls and coordinate ambulance resources. The role requires following approved dispatch protocols, confirming locations, and providing life-saving instructions.

Applicants typically hold a high school diploma and may need CPR certification. EMT or paramedic credentials are not universally required, and posting details may vary by agency.