Emergency Medical Dispatcher — 24/7 Critical Call & Dispatch

County Emergency Communications; Johnstown (CO); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Job summary

County Emergency Communications in Johnstown, CO is seeking Emergency Medical Dispatchers to handle urgent calls, verify locations, and coordinate ambulance response. You will follow approved medical dispatch protocols and may provide pre-arrival instructions as trained.

Applicants typically need a high school diploma and EM Dispatcher certification; CPR and related coursework may be required. The role involves shift work, overtime, and adherence to strict safety and confidentiality standards.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• EMD certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

EMD certification (Emergency Medical Dispatcher)

Job description

County Emergency Communications in Johnstown, CO is seeking Emergency Medical Dispatchers to handle urgent calls, verify locations, and coordinate ambulance response. You will follow approved medical dispatch protocols and may provide pre-arrival instructions as trained.

Applicants typically need a high school diploma and EM Dispatcher certification; CPR and related coursework may be required. The role involves shift work, overtime, and adherence to strict safety and confidentiality standards.