Emergency Fire Dispatcher: Rapid Incident Coordination

911 Emergency Communications; Pleasant Plains Township (MI); On-site; USD 42,000 - 61,000; Full time

Job summary

911 Emergency Communications in Lake, MI seeks a Fire Dispatcher to support fire service operations by receiving, documenting, and relaying critical incident information. The role requires precise data handling, radio communication, and adherence to established response plans.

Work may involve overnight shifts and on-call coverage. The dispatcher coordinates with responding units, maintains incident details, and ensures timely updates to responders and supervisors.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

911 Emergency Communications in Lake, MI seeks a Fire Dispatcher to support fire service operations by receiving, documenting, and relaying critical incident information. The role requires precise data handling, radio communication, and adherence to established response plans.

Work may involve overnight shifts and on-call coverage. The dispatcher coordinates with responding units, maintains incident details, and ensures timely updates to responders and supervisors.