Fire Dispatcher: Rapid Response and Critical Communications

Emergency Telecommunicator Services; Sand Lake (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Sand Lake, MI is seeking a Fire Dispatcher to coordinate responses to fires, rescues and hazards. The job requires precise information handling and clear radio communication following established response plans.

Dispatchers work shifts that may include overnight, weekends, holidays and overtime. A high school diploma or GED is commonly required; further fire dispatch training or certification may be preferred for specialized assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry accuracy

Attention to detail

Education

High School Diploma or GED

Tools

Computer systems

Maps

Radio equipment

Job description

Emergency Telecommunicator Services in Sand Lake, MI is seeking a Fire Dispatcher to coordinate responses to fires, rescues and hazards. The job requires precise information handling and clear radio communication following established response plans.

Dispatchers work shifts that may include overnight, weekends, holidays and overtime. A high school diploma or GED is commonly required; further fire dispatch training or certification may be preferred for specialized assignments.