24/7 Fire Dispatch Specialist

911 Emergency Communications; Pleasant Lake (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Pleasant Lake, MI seeks Fire Dispatchers to coordinate fire responses, document incident information, alert resources, and maintain radio communication with responding crews.

The role involves recording reports of fires and hazards, verifying locations, and following established response plans under the direction of authorized personnel. Candidates should have a high school diploma or equivalent; dispatch training may be required for certain assignments.

Qualifications

• High school diploma or equivalent commonly required.
• Dispatch certification or EMS/incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or equivalency

Fire dispatch certification or EMS/incident-management training

Job description

911 Emergency Communications in Pleasant Lake, MI seeks Fire Dispatchers to coordinate fire responses, document incident information, alert resources, and maintain radio communication with responding crews.

The role involves recording reports of fires and hazards, verifying locations, and following established response plans under the direction of authorized personnel. Candidates should have a high school diploma or equivalent; dispatch training may be required for certain assignments.