Emergency Fire Dispatcher: Incident Coordination

County Emergency Communications; Lake Orion (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications seeks Fire Dispatcher opportunities in Ottawa Lake, MI. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, alert appropriate resources, and maintain radio communications with responding crews.

The role requires organized information handling and clear radio communication throughout incidents. Assignments may include overnight shifts, weekends, holidays, overtime, and coverage during major incidents, with training and certifications as

Qualifications

• Requires a high school diploma or GED; some agencies offer entry-level training.
• Comfortable with computer systems, data entry, maps, and radio communication.
• Fire dispatch certification or EMS/incidents coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organizational skills

Clear radio communication

Attention to detail

Data entry

Computer literacy

Education

High school diploma or GED

Tools

Dispatcher software

Radio communication systems

Maps

Job description

County Emergency Communications seeks Fire Dispatcher opportunities in Ottawa Lake, MI. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, alert appropriate resources, and maintain radio communications with responding crews.

The role requires organized information handling and clear radio communication throughout incidents. Assignments may include overnight shifts, weekends, holidays, overtime, and coverage during major incidents, with training and certifications as