Fire Dispatcher: Fast, Precise Emergency Communications

911 Emergency Communications; Great Lakes (IL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

911 Emergency Communications seeks Fire Dispatcher opportunities in the Great Lakes region. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, receiving incident information, alerting resources, and maintaining communication with responding crews.

This role requires organized information handling and clear radio communication, with the expectation to keep incident details current while following established response plans and directions from authorized personnel.

Qualifications

• High school diploma or recognized equivalency credential commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

911 Emergency Communications seeks Fire Dispatcher opportunities in the Great Lakes region. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, receiving incident information, alerting resources, and maintaining communication with responding crews.

This role requires organized information handling and clear radio communication, with the expectation to keep incident details current while following established response plans and directions from authorized personnel.