Emergency Fire Dispatcher - 24/7 Critical Communications

Emergency Telecommunicator Services; West Simsbury (CT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services seeks a Fire Dispatcher for West Simsbury, CT. You will coordinate responses to fires, rescues, and hazardous conditions, receiving incident details and alerting appropriate resources while maintaining clear radio communication.

The role requires accuracy in data entry, familiarity with maps and computer systems, and adherence to established response plans and directions from authorized personnel.

Qualifications

• High school diploma or equivalent required with entry-level training possible.
• Fire dispatch training or equivalent certification may be required for some assignments.
• Comfort with computer systems, maps, and radio communication is essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant updates.

Skills

Organizational skills

Radio communication

Data entry

Maps proficiency

Computer systems

Education

High school diploma

Fire dispatch training

Tools

CAD systems

Radio consoles

Job description

Emergency Telecommunicator Services seeks a Fire Dispatcher for West Simsbury, CT. You will coordinate responses to fires, rescues, and hazardous conditions, receiving incident details and alerting appropriate resources while maintaining clear radio communication.

The role requires accuracy in data entry, familiarity with maps and computer systems, and adherence to established response plans and directions from authorized personnel.