Emergency Fire Dispatcher (24/7 Critical Communications)

County Emergency Communications; Middlebury (CT); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Job summary

County Emergency Communications in Middlebury, CT seeks qualified fire dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role emphasizes organized information handling, clear radio communication, and adherence to established response plans, with possible varied shifts to cover all hours for major incidents.

Qualifications

• High school diploma or GED is commonly required.
• Some employers require fire dispatch certification or EMS training.
• Comfort with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Information organization

Data entry

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio equipment

Job description

County Emergency Communications in Middlebury, CT seeks qualified fire dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role emphasizes organized information handling, clear radio communication, and adherence to established response plans, with possible varied shifts to cover all hours for major incidents.