Emergency Fire Dispatcher: 24/7 Communications Lead

Emergency Telecommunicator Services; East Windsor (CT); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Broad Brook, CT is seeking Fire Dispatchers to coordinate responses to fires and emergencies, receive incident information, alert resources, and communicate with responding crews.

This role requires organized information handling and clear radio communication, with adherence to established response plans. Applicants should be comfortable with computer systems, maps, and radio operations; training and certification may be required.

Qualifications

• Must have a high school diploma or GED.
• Ability to operate computer systems and radio equipment accurately.
• Experience or training in fire dispatch or emergency communications preferred.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant updates.

Skills

Clear communication

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or GED

Tools

Dispatch software

Radio equipment

Job description

Emergency Telecommunicator Services in Broad Brook, CT is seeking Fire Dispatchers to coordinate responses to fires and emergencies, receive incident information, alert resources, and communicate with responding crews.

This role requires organized information handling and clear radio communication, with adherence to established response plans. Applicants should be comfortable with computer systems, maps, and radio operations; training and certification may be required.