Emergency Fire Dispatch Specialist

Emergency Telecommunicator Services; Polk City (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services seeks qualified Fire Dispatchers to coordinate responses and maintain incident information for Polk City, IA. Duties include documenting fires, alarms, and hazards; verifying locations; and dispatching resources according to established plans.

Applicants should have a high school diploma and comfort with computer systems, data entry, maps, and radio communication. Training in fire dispatch or emergency medical dispatch may be required for certain roles.

Qualifications

• High school diploma or equivalent is commonly required.
• Experience with fire dispatch or emergency communications training may be required for some assignments.
• Candidates should be comfortable with computer systems, maps, and data entry for accurate incident reporting.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communications

Data entry

Maps

Computer systems

Education

High school diploma

Job description

Emergency Telecommunicator Services seeks qualified Fire Dispatchers to coordinate responses and maintain incident information for Polk City, IA. Duties include documenting fires, alarms, and hazards; verifying locations; and dispatching resources according to established plans.

Applicants should have a high school diploma and comfort with computer systems, data entry, maps, and radio communication. Training in fire dispatch or emergency medical dispatch may be required for certain roles.