Fire Dispatch Specialist: Critical Incident Response

Emergency Telecommunicator Services; Birmingham (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Birmingham, IA is seeking fire dispatchers to coordinate dispatch operations for fires, rescues, and HazMat incidents. You will receive incident information, verify locations, alert resources, and maintain radio communications during emergencies.

The role emphasizes precise data entry, maps, and radio discipline. Entry requirements include a high school diploma; some agencies require fire dispatch certification or EMS training.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

Emergency Telecommunicator Services in Birmingham, IA is seeking fire dispatchers to coordinate dispatch operations for fires, rescues, and HazMat incidents. You will receive incident information, verify locations, alert resources, and maintain radio communications during emergencies.

The role emphasizes precise data entry, maps, and radio discipline. Entry requirements include a high school diploma; some agencies require fire dispatch certification or EMS training.