Emergency Communications Specialist

National Public Safety Careers; Polk City (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

National Public Safety Careers seeks qualified Public Safety Dispatchers/Telecommunicators for Polk City, FL. The role involves handling emergency and nonemergency calls, coordinating with police, fire, and EMS, and ensuring accurate information flow between callers and responders.

Applicants should have a high school diploma or equivalent, good typing speed, active listening, and clear communication. Training and background checks vary by jurisdiction; shifts often include nights, weekends, and

Qualifications

• Requires accurate typing, active listening, and clear communication.
• Ability to switch between tasks while maintaining composure during emergencies.
• Background checks and training requirements vary by jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned capabilities.
• Monitor unit status and communicate significant incident updates.

Skills

Typing speed

Active listening

Clear communication

Multi-tasking

Education

High school diploma or equivalency

Tools

CAD (Computer-aided Dispatch)

Job description

National Public Safety Careers seeks qualified Public Safety Dispatchers/Telecommunicators for Polk City, FL. The role involves handling emergency and nonemergency calls, coordinating with police, fire, and EMS, and ensuring accurate information flow between callers and responders.

Applicants should have a high school diploma or equivalent, good typing speed, active listening, and clear communication. Training and background checks vary by jurisdiction; shifts often include nights, weekends, and