Emergency Dispatcher Trainee – Start Your Career in MS

911 Emergency Communications; Jackson (MS); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Mississippi State is seeking candidates for Dispatcher Trainee and Telecommunicator Trainee roles. These entry positions provide a structured introduction to emergency communications, teaching how to receive calls, document incidents, and operate dispatch systems.

Training may include classroom instruction, simulations, and supervised console assignments. Schedules may include nights, weekends, holidays, and overtime as trainees progress.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often for applicants without prior dispatch experience; additional prerequisites may apply by employer.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Typing

Computer skills

Clear communication

Confidentiality

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Mississippi State is seeking candidates for Dispatcher Trainee and Telecommunicator Trainee roles. These entry positions provide a structured introduction to emergency communications, teaching how to receive calls, document incidents, and operate dispatch systems.

Training may include classroom instruction, simulations, and supervised console assignments. Schedules may include nights, weekends, holidays, and overtime as trainees progress.