Entry-Level Dispatcher & Telecommunicator Trainee

County Emergency Communications; D'Lo (MS); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in D Lo, MS is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations in a structured training environment.

As training progresses, responsibilities increase; completion of coursework, certifications, and agency standards may be required for advancement and permanent appointment.

Qualifications

• High school diploma or equivalent required for trainee positions.
• Basic computer skills, clear communication, and accurate typing are expected.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Clear communication

Computer skills

Customer service

Education

High school diploma

Job description

County Emergency Communications in D Lo, MS is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations in a structured training environment.

As training progresses, responsibilities increase; completion of coursework, certifications, and agency standards may be required for advancement and permanent appointment.