Emergency Dispatcher Trainee: Paid Training & Benefits

911 Emergency Communications; Dora (NM); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Dora, NM is seeking Dispatcher Trainee and Telecommunicator Trainee to begin a structured training path in emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under expert supervision.

As training progresses, duties expand based on demonstrated skills and certifications; schedules may include nights, weekends, holidays, and overtime as required by the employer.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.
• Candidates should have basic computer skills, clear communication, and accurate typing.
• Willingness to receive feedback and meet assessments.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Typing

Communication

Computer literacy

Feedback willingness

Education

High School Diploma or equivalent

Job description

911 Emergency Communications in Dora, NM is seeking Dispatcher Trainee and Telecommunicator Trainee to begin a structured training path in emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under expert supervision.

As training progresses, duties expand based on demonstrated skills and certifications; schedules may include nights, weekends, holidays, and overtime as required by the employer.