Paid Training: Emergency Dispatcher Trainee

911 Emergency Communications; Bartlesville (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Dewey, OK offers Dispatcher Trainee and Telecommunicator Trainee roles that provide a structured introduction to emergency communications. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations during training.

Training may include classroom instruction, simulations, and supervised console assignments, with later shifts possibly including nights, weekends, holidays, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience, although individual employers may establish additional prerequisites.
• Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Customer service experience

Education

High School diploma or equivalent

Job description

911 Emergency Communications in Dewey, OK offers Dispatcher Trainee and Telecommunicator Trainee roles that provide a structured introduction to emergency communications. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations during training.

Training may include classroom instruction, simulations, and supervised console assignments, with later shifts possibly including nights, weekends, holidays, and overtime.