Emergency Communications Trainee: Dispatcher/Telecommunicator

911 Emergency Communications; Lindsborg (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Lindsborg invites applicants to join a Dispatcher Trainee / Telecommunicator Trainee program. Trainees learn call-taking, incident documentation, and radio procedures while receiving supervision and progressing through certifications.

Training may involve classroom work, simulations, and supervised console assignments, with schedules that can include nights, weekends, holidays, and overtime as required by the employer.

Qualifications

• High school diploma or equivalent commonly required.
• Trainee positions for applicants without dispatch experience; employers may have prerequisites.
• Basic computer skills, clear communication, accurate typing expected.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Lindsborg invites applicants to join a Dispatcher Trainee / Telecommunicator Trainee program. Trainees learn call-taking, incident documentation, and radio procedures while receiving supervision and progressing through certifications.

Training may involve classroom work, simulations, and supervised console assignments, with schedules that can include nights, weekends, holidays, and overtime as required by the employer.