Emergency Dispatch Trainee: Start Your Communications Career

County Emergency Communications; Ellsworth (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Ellsworth, KS invites applicants for Dispatcher Trainee and Telecommunicator Trainee positions. Trainees receive structured training under instructors to learn call-taking, incident documentation, dispatch operations, and support for emergency response.

As training progresses, duties expand; completion of training, certifications, and agency standards determine advancement. Training may include nights, weekends, holidays, and overtime to meet service needs.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Trainee positions are often intended for applicants without previous dispatch experience, although individual employers may establish additional prerequisites.
• Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Typing and keyboarding

CAD (computer-aided dispatch)

Radio procedures

Geography knowledge

Confidentiality

Education

High school diploma or GED

Tools

CAD software

Office computers

Job description

County Emergency Communications in Ellsworth, KS invites applicants for Dispatcher Trainee and Telecommunicator Trainee positions. Trainees receive structured training under instructors to learn call-taking, incident documentation, dispatch operations, and support for emergency response.

As training progresses, duties expand; completion of training, certifications, and agency standards determine advancement. Training may include nights, weekends, holidays, and overtime to meet service needs.